Boboli Gardens Nominative Tickets — What the New Name Rule Means
Since 13 October 2025 every ticket sold by Le Gallerie degli Uffizi, including the Boboli Gardens, is issued in the visitor's name and checked against a physical ID at the gate. Here is exactly what that means for booking.
On 13 October 2025 Le Gallerie degli Uffizi — which runs the Uffizi, Palazzo Pitti, and the Boboli Gardens — moved every ticket to a nominative (personalised) system: each ticket now carries the holder's name, and at the entrance staff check that name against a physical identity document. The change was introduced to curb resale and touting, and it has a real consequence for anyone booking in advance — the name on the ticket must match the ID the visitor carries on the day, or entry is refused with no refund. This guide explains how the rule works and how to book without falling foul of it.
What 'nominative' means in practice
A nominative ticket is tied to one named person. At purchase, the visitor's identification details are entered; at the gate, the name on the ticket is checked against an original physical ID or passport. Photocopies, phone photos, and digital scans are not accepted. If the name does not match, entry is refused and no refund is issued.
The most common mistake is a spelling difference between the booking and the passport — a missing middle name, an anglicised first name, an accent dropped. Because the check is literal, even small differences can cause a problem. The safest approach is to copy each visitor's name character-for-character from the passport they will travel on.
How we handle it for you
When you book through us, we collect each visitor's exact first and last name at checkout and enter it correctly with the operator, so the ticket matches the ID checked at the gate. We hold your reserved timed-entry slot and deliver an ID-matched ticket ready to scan. If a name needs correcting before your visit, contact us as early as possible — once issued, nominative tickets are non-transferable, so getting the name right up front is what makes the gate a formality.